4/22/2008I am very pleased with my new window. The two gentlemen who installed this window left everything very neat and did a very good job with the installation.
Dear Cindy & Staff,
Sincere thanks to all for the fantastic beautification of our home.
We, believe it or not, thoroughly enjoyed the project itself due to our ’siders’, Jerry and Ron. They couldn’t have been more efficient, neat and delightful to be around. Even when weather conditions were nasty, these guys maintained a pleasant demeanor - quite a feat!
With knowledgeable management and staff such as yours, it’s no wonder Rich's Home Exteriors, LLC has such a fine reputation.
Leslie and John
Dear Cindy (and Staff),
This letter is to inform you that after receiving a new roof, new windows and doors, and new siding from Rich Aluminum and Vinyl Siding that our 27 year old home looks "better than new", to quote several of our long-time neighbors. Thank you for giving us everything we expected and much more! Your staff’s attention to detail was great.
We picked your company over two other large local contractors because we were looking for accountability and confidence, since our job was very big and expensive. Our decision came after two meetings (and phone conversations) with Cindy and Bryan. You see, we also had meetings with your competition and my wife and l simply felt you meant what you were saying and were willing to be very flexible. By flexible we mean that if we wanted a specific siding or roofing product you could accommodate us. You and your staff not only did that from the early stages, but throughout the entire job. We always felt like we were very special customers.
Each one of your work teams (roofing, windows/doors, and siding) was there to not just do a job, but to solve any problems that came up. There were always consultations with us to tell us what was going to be done and that it was the right way, not the fastest way to do it. Never did we feel like they we rushing the job and possibly be taking shortcuts. The few times "roadblocks" came up it was amazing the amount of concern and communication that took place between the workman, us, and if necessary management.
We are also confident that you will always be there for us down the road and treat any warranty issues that could arise properly.
Please feel free to use my wife and I as references for anyone considering using your services.
Gene and April
I just wanted to let you know how nice and professional the men who worked on our roof were. It was a pleasure having them here & I look forward to having more work done on our home next year.
Sorry to miss you on Friday. We are very pleased with the work done on our roof. The crew worked well, were pleasant and considerate. I'm enclosing a couple of snapshots I took on their last day. The wind and cold temperature made their job tougher, but they did it well and we are grateful!
I'd be happy to give you all great references if you ever need them.
1/8/2016Rich Aluminum recently installed 22 replacement windows at my owner occupied two family house. I own several Apt. houses and over the past few years I have hired many contractors. I have never hired a contractor that was so professional as Rich Aluminum. The installers were professional and considerate. They came on time and while in the house they were always concerned about keeping the house as clean as possible. The installers were &iendly and when the job was completed they vacuumed and removed all debris pertaining to the job. The total job took two days as promised. We are very happy with our new windows and have already given Rich Aluminum a deposit to put in 28 replacement windows at one of our other rental properties. I would highly recommend Rich Aluminum to anyone.
Thank you Rich Aluminum, you did a great job!
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