9-3-09Had windows and a front door and storm door installed in the past two days and I wanted you to know how impressed I was with your crew. They were personable and professional. They obviously knew exactly what they were doing and did excellent work. They worked right through the day with no break except for a very short lunch. I could not ask for better results and I feel you are lucky to have three such good workers. I am having vinyl siding put on by you and if the siders are as good as these installers I will be more than happy. Thanks for the good job.
Harry Page Bolton Landing
Wow! I drive right by my house now, what a change!
I just want to tell you & your crews how happy I am, as well as Mom, with the job your company did on Mom’s house!
From our initial consult with you and Rich, we could tell that your company was different from all the rest. You two are tops!
Your competitors came into the house, and gave us sales pitches.
When you and Rich came in, you treated us like old friends. It was so comfortable sitting with you and discussing what we wanted, what our vision for the was.
You LISTENED!!!!!!!! You didn’t tell us what we wanted, like the other companies. The suggestions you gave us were in the form of, well I see where you are going, but what about this? Never forced any ideas on us, or never made us feel like we weren’t up to date on the newest technologies of your business.
I can not begin to tell you how IMPRESSED we were with the professionalism of the roofing, windows & construction, and siding crews. They were like members of our family! Courteous, friendly, bent over backwards to facilitate anything we asked. Never said no to anything! They gave me a new house! New roof, windows, doors, siding, repaired the porch, BEAUTIFUL!
Please pass along to your crews our THANKS and APPRECIATION.
They are all more than craftsmen, they are ARTISTS!
Finally, I can not believe the phone call I received from your company this morning. I had over paid, and Rich Aluminum is sending me a check. Are you for real!!!!????!!!!!! I’m sure there are some companies who wouldn’t have said a thing.
I will ALWAYS recommend your company to anyone who has building concerns!
A hometown company with hometown pride, your the BEST!
THANK YOU ALL!!!!!!!!!!!!!!
Richard & Patricia R.
9-24-08Sometime in July my wife and I paid a visit to the Rich Aluminum Inc. showroom. We were greeted by a lady who asked if she could help us. We expressed an interest in getting information on doors and windows. She directed us to the Sales Mgr. who spent quite a bit of time with us, giving information and showing products on display that were of interest to us. We thought about it for a couple of days and called back and gave them the OK to proceed. A gentleman came to our home, brought a contract and took measurements for a job to be completed in app. 4-6 weeks as soon as they received our order from the factory. They contacted us in 6 weeks and made arrangements to arrive on a Monday morning and begin work. They arrived as scheduled, with 2 trucks and 4 men. These men were all pleasant, polite, well groomed, and not a hint of an attitude was present at any time during their visit here. The work performed and the care taken were done in a professional manner. Runners were put down before work started on every phase of the job, and as the runners shifted from walking on, they were constantly moved back in a protective position over our carpet. Clean up was immediate and after each phase.
To sum this up this, was a "Class Act" from start to finish. Everything was done in the time frame given. The pace everything moved would be envious I’m sure to other establishments in this line of work. The quality of the work was first rate. We were very pleased with the quality of the materials and the price. If you are in the market for this kind of a job you should give these people a look.
Jim Athol, NY
Thank you for your excellent work.. My daughter loves her new roof!
Robin & Dick,
Just a note to thank you both on my replacement screens. we have been very pleased with the service and installation by Rich. Keep up the good work.
Ron & Jen O
Thank you for the fast service. Tell Gorman it is nice that his old rules are still in force.
Mary M. 3/20/2008Dear Cindy,
This is a much belated note of thanks to you and your employees for all the work you’ve done out here in Fort Ann on our house. We are very pleased with the results especially the new dining room door.
Robin & Bryon.
We are pleased with the new windows! Your men did an excellent job. Their workmanship is excellent. Very well done! There were also courteous and left no messes! You can be proud of how they represented your company. We will gladly refer other people to you. We wish you much success.
Chris & Paul W.
Thank the guys for the whole big job, for all small areas, for going the extra mile to do the added things, for working in the heat of the day, for getting it all done on time for the children being here and for taking care of Artemis, (the dog)! We continually have compliments from those who see it from the road and from the river.
The Renauld Family
4/30/2008I thank you for the beautiful doors. Your work crew is superb.
Amy & Kathy
|page 1 of 2 :||<<||1 2||>>|